Frequently Asked Questions (FAQ)
Eyewear Services
Express service: Spectacles ready in 30 mins
Express service: Spectacles ready in 30 mins
1-Year Frame Warranty
1-Year Frame Warranty
What is the estimated waiting time for a pair of progressive lens?
What is the estimated waiting time for a pair of progressive lens?
How do stock lenses differ from RX lenses?
How do stock lenses differ from RX lenses?
Frame Transfer
Frame Transfer
Contact Lens Services
Mandatory eye health checks for all contact lens sale
Mandatory eye health checks for all contact lens sale
Phone Orders for Contact Lenses
Phone Orders for Contact Lenses
What is the estimated waiting time for a pair of progressive lens?
What is the estimated waiting time for a pair of progressive lens?
Appointments for First-time contact lens wearers
Appointments for First-time contact lens wearers
General Services
Is delivery services provided for my purchase?
Is delivery services provided for my purchase?
Appointment Bookings (Optional)
Appointment Bookings (Optional)
Vouchers and Payments
What payment modes do you accept?
What payment modes do you accept?
Can I use my government vouchers at your store?
Can I use my government vouchers at your store?
Do you accept the National Myopia Prevention Programme Spectacles Fund voucher?
Do you accept the National Myopia Prevention Programme Spectacles Fund voucher?
Your Eyes, We Care.
Discover Timeless Clarity
Let us help you unlock a higher level of vision clarity.
Your Eyes, We Care.
Discover Timeless Clarity
Let us help you unlock a higher level of vision clarity.
Your Eyes, We Care.
Discover Timeless Clarity
Let us help you unlock a higher level of vision clarity.